Roborock vs Ecovacs: which robot vacuum brand should you buy in Australia?

Roborock and Ecovacs are two of the biggest robot vacuum brands on Australian shelves, and both sell everything from $350 vacuum-only bots to $3,000 flagships. Here's how they compare on the things that matter after you've bought one. Prices checked 4 October 2026.

By Domestic Robot · Editor: Christian Ganaban · Updated 14 October 2026 · We may earn a commission from links on this page. Disclosure

Researched, not testedThis guide is based on manufacturer information, Australian retailer listings and independent sources, all linked below. We haven't used these robots ourselves yet.

Quick answer

Roborock is the safer default: CHOICE's testing has generally rated Roborock higher for hard floors and pet hair, it has a local Australian company and service centre, and its 2026 range is heavily discounted at its own store. Ecovacs wins on two things: longer warranties on its premium models (2.5 years on the X8 Pro Omni and X11 family) and bagless OmniCyclone docks, so no dust bags to buy. A well-priced Ecovacs is still a smart buy; just check the model's warranty and avoid older models with known security issues.

The short version

	Roborock	Ecovacs
Cleaning (CHOICE)	Generally rated higher for hard floors and pet hair	Mixed; some strong models, especially on sale
Mop systems	Spinning pads, VibraRise sonic pads, SpiraFlow roller (Saros 20 Flow)	OZMO Roller on most current flagships
Docks	Mostly bagged self-empty docks	Bagged and bagless (OmniCyclone) options
Warranty	24 months listed on Saros 20 and other current models; AU policy page doesn't state one term	1 year standard; 2 years T-series and N20; 2.5 years X8 Pro Omni, X11, X5 families
Local support	Roborock Technology (Australia) Pty Ltd; service centre in Eastern Creek NSW; 1800 413 621	Ecovacs AU help centre; local entity not named on its warranty page
Security record	No public hijack incidents found; TÜV and UL certifications	2024 DEF CON research and reported X2 hijacks; later fixes and UL certification on newer models

Prices by budget (4 October 2026)

Budget	Roborock (Roborock Store ANZ unless noted)	Ecovacs
Under $700	Q7B+ $349; Qrevo L $699 (unavailable on Amazon AU, 14 Oct 2026)	T50 Omni $499 (Amazon AU, 14 Oct 2026); N50 Omni $699 (JB Hi-Fi, 14 Oct 2026); T30S Pro Plus (earlier price $499 on Amazon AU, recheck)
$700–$1,500	Qrevo C Pro $799; Qrevo Edge 2 $1,099; Saros 10R $1,449; Qrevo Edge 2 Pro $1,499	X8 Max Pro Omni $1,099 (Ecovacs AU store, 14 Oct 2026); X8 Pro Omni $999 (JB Hi-Fi, 30 Sep); X11 OmniCyclone bundle $1,549
$1,500+	Saros 20 $1,999; Qrevo Edge 2 Flow $1,999; Saros 20 Flow $2,499 (RRP $2,799)	X12S OmniCyclone $2,999 (Ecovacs AU, in stock); X11 OmniCyclone $2,999 (Amazon AU)

Store “was” prices are list prices, not RRPs. Prices marked 14 Oct 2026 were rechecked that day; the rest are from 4 October. Several Roborock store prices are well below launch RRPs (for example, the Saros 20 launched at $2,999).

Cleaning performance

CHOICE published a brand comparison in December 2025 (updated February 2026) after testing 13 Ecovacs and 9 Roborock models. Its public summary says Roborock has generally rated higher for hard floors and pet hair, both brands are weak on carpet (Roborock slightly better), mopping results are mixed, and the apps rate equally well. CHOICE also notes a good Ecovacs bought on sale can be a smart option.

In the 2026 Finder Awards survey of Australian owners, Roborock won Most Reliable and Most Recommended. Ecovacs didn't win a category in that survey.

Mopping and docks

Both brands now put roller mops on their flagships. Ecovacs moved early with the OZMO Roller (the X12S's OZMO Roller 3.0 spins at 260 rpm with 4,000 Pa of downward pressure, per Ecovacs). Roborock's answer is the SpiraFlow 2.0 roller on the Saros 20 Flow, with a 100 °C wash. Most other Roborocks use two spinning pads.

The bigger day-to-day difference is the dock. Ecovacs' OmniCyclone docks (X11 and X12S) are bagless, so there are no bags to buy. Roborock's docks use bags, which hold dust more hygienically but cost money: Roborock's store sells a 3-pack for $39.90. See our self-emptying robot vacuum guide for the trade-offs.

Warranty, support and parts

Ecovacs publishes a clear Australian warranty table: 1 year standard, 2 years for the T50/T30/T20 and N20 families, and 2.5 years for the X11, X8 Pro Omni, X5, X2 and X1 Omni. Ecovacs may repair (including with refurbished parts), replace or refund, and shipping costs may apply.

Roborock sells through Roborock Technology (Australia) Pty Ltd, uses 360 International for service and logistics, and lists a service centre in Eastern Creek, NSW. Its Saros 20 product page lists 24 months, but its Australian warranty page doesn't state a single standard term (the NZ page says 12 months, or 24 months for some models). Check the product page before you buy. Roborock's store also sells model-specific spare parts. Australian Consumer Law rights apply to both brands.

Privacy and security

Ecovacs has the more troubled record. Security researchers presented flaws in several Ecovacs models at DEF CON in August 2024, including remote camera access. Ecovacs initially said it wouldn't fix them, then committed to patches. Later that year, ABC reporting cited by Cyber Daily described hijacked Ecovacs X2 robots in the US. Ecovacs has since gained UL Solutions' "Diamond" IoT security rating for the T80, X8 and X9 families.

Roborock holds TÜV Rheinland EN 303 645 certification on several models and claims a UL Diamond rating. A 2025 Korea Consumer Agency test listed a Roborock model among those with vulnerabilities, without detailing a specific flaw. Whatever you buy, keep the firmware updated and turn off camera features you don't use.

Which should you buy?

Choose Roborock for the best all-round cleaning per dollar right now, especially from Roborock's own store (Saros 20 at $1,999, Qrevo Edge 2 at $1,099). Read our Saros 20 review and Qrevo review.
Choose Ecovacs if a long warranty or a bagless dock matters most, or if you can get the Deebot X8 Pro Omni on sale near $1,000.
Either way, compare with Dreame too: see Dreame vs Roborock.

Shedding pets? Compare both brands' pet picks in our best robot vacuums for pet hair.

Common questions

Is Roborock better than Ecovacs?

For most buyers, slightly. CHOICE's testing has generally rated Roborock higher for hard floors and pet hair. Ecovacs can be better value on sale and offers longer warranties on some premium models.

Which has the longer warranty in Australia?

Ecovacs on premium models: 2.5 years on the X8 Pro Omni and X11 family. Roborock lists 24 months on current models such as the Saros 20. Ecovacs' standard warranty is 1 year.

Are Ecovacs robot vacuums safe to use?

Ecovacs fixed the widely reported 2024 vulnerabilities and has UL security ratings on newer models. Keep firmware updated, and be cautious buying older models cheaply.

Does Roborock or Ecovacs have bagless docks?

Ecovacs does, with its OmniCyclone docks on the X11 and X12S. Roborock's self-emptying docks use bags.

Where are Roborock and Ecovacs serviced in Australia?

Roborock lists a service centre in Eastern Creek, NSW, run with 360 International. Ecovacs handles claims through its Australian help centre; shipping costs may apply.

Sources

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