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Review · Researched, not tested
Roborock Saros 20 review (Australia)
Roborock's 2026 flagship is built for carpet and awkward thresholds, and it's now $1,000 under its RRP at Roborock's own store. Reviewers love its vacuuming; its mopping and navigation divide opinion. Prices checked 30 September 2026.
By Domestic Robot · Editor: Christian Ganaban · Updated 30 September 2026 · We may earn a commission from links on this page. Disclosure
Quick answer
At $1,999 (Roborock Store ANZ, RRP $2,999), the Saros 20 is the robot to buy for carpet, thick rugs and high or double-layer thresholds: 36,000 Pa, a chassis that lifts for 3 cm pile, mops that detach before carpet and a 7.98 cm body. Skip it if hard-floor mopping is the priority, or if your floors are cluttered; the new roller-mop Saros 20 Flow ($2,799 RRP, from 1 October) is aimed at mopping.
Price and availability in Australia
| Retailer | Price (AUD) | Notes |
|---|---|---|
| Roborock Store ANZ | $1,999 | Sale; was $2,999; no end date shown |
| Powerland | $2,599 | Was $2,999; in stock |
| Amazon AU | Currently unavailable | 4 ratings on 30 Sep 2026 |
| Harvey Norman, The Good Guys, JB Hi-Fi | Not confirmed | Prices didn't load for us |
Checked 30 September 2026. It launched in Australia in April 2026 at $2,999 RRP. A Harvey Norman code deal at $1,598.40 was reported on OzBargain on 26 September but has expired.
Who should buy it, and who should skip it
- Buy for carpeted bedrooms, thick rugs and split-level homes: it's our best robot vacuum for carpet.
- Buy if you have raised thresholds or low couches.
- Skip if you mostly want mopping on hard floors; reviewers are split on its spinning pads.
- Skip if your floors are often cluttered, or you need a big onboard bin.
Key specifications
| Spec | Roborock Saros 20 |
|---|---|
| Suction | 36,000 Pa |
| Height | 7.98 cm |
| Thresholds | Up to 8.8 cm double-layer (4.5 + 4.3 cm), AdaptiLift Chassis 3.0 |
| Carpet | Chassis lifts for pile up to 3 cm; mops detach automatically |
| Obstacle avoidance | StarSight 2.0 + VertiBeam, 300+ object types (no LiDAR turret) |
| Mop | Dual spinning pads, 200 RPM, 8 N (13 N boost) |
| Dock | Auto-empty up to 65 days, 100 °C mop wash, 55 °C drying, auto detergent |
| Robot bin / water | 180 mL / 69 mL |
| Battery | 6,400 mAh; up to 180 min (quiet) |
| Noise | 63 dB Balanced mode |
| Smart home | Matter, Apple Home, Google, Alexa, SmartThings |
| Warranty | 24 months (Roborock Store ANZ) |
From Roborock AU and the Roborock Store ANZ.
Cleaning performance: what independent testers found
We haven't tested the Saros 20. Here's what published reviews measured or observed.
- Top-tier carpet and hair pickup. Vacuum Wars measured 89% embedded sand removal on medium-pile carpet (its average is 78%), 88% pet hair pickup and 0% hair wrap, plus a record 57 mm threshold climb.
- Mopping splits reviewers. Vacuum Wars scored its stain mopping well above average; Gadget Guy (7.2/10) called the pads the best spinning pads she'd tested but said they trail roller mops and spread debris; Tom's Guide found missed spots and streaks.
- Navigation can be erratic. TechRadar (4.5/5) describes one zone clean becoming a "very convoluted, 20-minute sightseeing tour"; Gadget Guy called its navigation inconsistent.
- Obstacle avoidance is average-plus. Vacuum Wars logged 17 of 24 obstacles avoided; TechRadar said some items were pushed rather than avoided; Digital Reviews Network saw it tangle in cords occasionally.
- The small bin causes emptying hiccups. Gadget Guy and Digital Reviews Network both report the dock sometimes failing to empty the 180 mL bin.
Saros 20 vs Saros 20 Flow
| Saros 20 | Saros 20 Flow | |
|---|---|---|
| Mop | Dual spinning pads that detach | SpiraFlow 2.0 roller, 270 mm, 15 N |
| Height | 7.98 cm | 8.98 cm |
| Navigation | StarSight 2.0, no LiDAR turret | Retractable LiDAR |
| Suction / thresholds | 36,000 Pa / 8.8 cm | 36,000 Pa / 8.8 cm |
| Australian price | $1,999 (sale; RRP $2,999) | $2,799 RRP from 1 Oct 2026 |
The Flow is a separate model, not a replacement. EFTM's early review says its rollers "seem to work a lot better than the older rotating pads". If mopping hard floors is your priority, it's worth the wait; if carpet is, the cheaper Saros 20 gives up little. More in our IFA 2026 tracker.
App, maintenance and running costs
The Roborock app handles maps, no-go zones and scheduling, and the robot supports Matter. Consumables from the Roborock Store ANZ on 30 September 2026:
| Part | Price (AUD) |
|---|---|
| Dust bags, 3-pack | $39.90 |
| Mop cloths | $44.90 |
| Washable filter | $54.90 |
| Main brush cover | $49.90 |
Detergent isn't included with the Flow, according to EFTM; check the box contents at purchase.
Warranty and privacy
The Roborock Store ANZ lists a 24-month warranty, with your Australian Consumer Law rights on top. Roborock says obstacle photos are encrypted on the robot, processed on the device and not stored in its cloud. Roborock holds TÜV Rheinland and UL IoT security ratings for some models, but it doesn't list the Saros 20 among them, so we can't confirm certification for this model.
Strengths and weaknesses
Strengths
- Excellent carpet and pet hair pickup, no hair wrap in lab tests
- Climbs 8.8 cm double-layer thresholds
- Slim 7.98 cm body with no LiDAR turret
- Mops detach before carpet
- $1,000 under RRP at Roborock's store
Weaknesses
- Mixed mopping results
- Navigation can be erratic
- Tiny 180 mL bin with emptying complaints
- Loud when emptying (Digital Reviews Network)
- Runtime per charge below average (Vacuum Wars)
Alternatives
- Dreame X60 Ultra ($1,999 at Dreame AU): similar suction and thresholds with a tassel-detecting carpet mode.
- Dreame X50 Ultra ($1,279): $700 less, climbs 6 cm two-step sills. Read our X50 Ultra review.
- Roborock Qrevo 2 Pro ($1,199): also leaves its mops in the dock before carpet, for less.
- Ecovacs Deebot X8 Pro Omni ($999): better at everyday mopping on hard floors. Read our X8 Pro Omni review.
Our verdict
The Saros 20 is the best carpet robot we've researched, and at $1,999 it's fairly priced for what it does on rugs, pile and thresholds. It isn't the best mopper or the most dependable navigator, so tidy homes with lots of carpet get the most from it. If hard-floor mopping matters more, look at the Saros 20 Flow or the X8 Pro Omni.
Common questions
How much is the Roborock Saros 20 in Australia?
$1,999 at the Roborock Store ANZ on 30 September 2026, down from a $2,999 RRP. Powerland had it at $2,599.
What's the difference between the Saros 20 and Saros 20 Flow?
The Flow swaps the spinning pads for a SpiraFlow 2.0 roller mop and adds a retractable LiDAR, making it about 1 cm taller. It's $2,799 RRP from 1 October 2026.
Is the Saros 20 good on carpet?
Yes. Vacuum Wars measured 89% embedded sand removal on medium-pile carpet, and the chassis lifts for pile up to 3 cm.
How big is the Saros 20's bin?
Roborock lists 180 mL; Vacuum Wars measured 260 mL. The dock empties it automatically, though some reviewers saw it fail occasionally.
What warranty does the Saros 20 have?
24 months, according to the Roborock Store ANZ.
Sources
- Roborock AU: Saros 20 specifications
- Roborock Store ANZ listing
- Roborock Store ANZ: Saros accessories
- Powerland listing
- Amazon AU listing
- Vacuum Wars review
- TechRadar review (Apr 2026)
- Gadget Guy review (Jun 2026)
- Digital Reviews Network review (Mar 2026)
- Tom's Guide review (Mar 2026)
- EFTM: Saros 20 Flow review (29 Sep 2026)
- Roborock Trust Center
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